Product Authenticity & Sourcing
MASFLOR LLC is an independent authorized retailer. All products sold on masflor.com are sourced directly from the manufacturer or an authorized wholesale distributor operating within the United States. We do not source products from unauthorized third-party sellers, overseas gray-market channels, or unverified suppliers.
Authentic Products Only
We do not offer, sell, or knowingly ship unauthorized, imitation, replica, or counterfeit goods under any circumstances. Every product listed on masflor.com is a genuine item from the brand it represents.
Our Sourcing Standards
Before listing any brand in our catalog, we verify that our supply chain meets the following standards:
- Products are obtained directly from the manufacturer or a U.S.-based authorized distributor
- Purchase invoices and sourcing documentation are retained on file
- Products are stored and shipped in their original manufacturer packaging
- No unauthorized modifications, repackaging, or relabeling are made to any product
- All products are eligible for the full manufacturer warranty as sold through authorized channels
Brands We Carry
The following brands are currently available on masflor.com. All are sourced through authorized U.S. supply channels:
Manufacturer Warranties
Because all products are sourced through authorized channels, every item sold on masflor.com is eligible for the original manufacturer's warranty. Warranty terms vary by brand and product. For full details, see our Warranty Information page. If you need to file a warranty claim, contact us and we will assist you in connecting with the manufacturer.
Documentation and Verification
We maintain purchase invoices and sourcing documentation for all branded products we sell. This documentation is available upon request and will be provided to advertising platforms, marketplace partners, or relevant authorities for verification when required. If you are a brand representative or platform reviewer with a verification request, contact us at infos@masflor.com.
Report a Concern
If you believe a product you received from masflor.com is not genuine, or if you have any concern about product authenticity or sourcing, please contact us immediately:
- Email: infos@masflor.com
- Phone: +1 203 713 4071
- Include your order number, a description of your concern, and any supporting photos
We take all authenticity concerns seriously and will investigate and respond promptly.
Contact Information
For questions about product authenticity or sourcing, please contact us:
